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    Crash when accessing tools

    Bug Reporting (FUZE 4 Nintendo Switch)
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    • SteveZX81
      SteveZX81 F last edited by

      I'm not sure you know about this but here it is.

      I got the update and when selecting the image editor or map editor fuze will crash. This was solved by be creating a new project and then the editors worked.

      but the odd part? When I deleted the new project it went back to crashing.
      (ps, sorry for the bad video, the wife's phone is ancient)

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      • Jonboy
        Jonboy Fuze Team last edited by

        Hi Steve, I had the same problem after the patch update. Just gone over it a few times. I deleted a whole load of old stuff and from then on it worked fine. We will try and get to the bottom of it as soon as possible. Luke suspects it might be something to do with older corrupted user created image files. For now however it is not affecting new users which is a relief but we need to get a handle on it. More as we get it!

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        • SteveZX81
          SteveZX81 F last edited by

          Just started crashing again when I try to open the image editor, crashed half a dozen times and finally after I'd created a couple of new projects it loaded the image editor but immediately crashed when I tried to delete an image. I'm not blaming you guys at all, these things happen but man it's so frustrating as all I want to do is work on my game.

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          • M
            Maxwello F last edited by

            Just adding that I used the map editor briefly, came out of it (mispress lol) and from that point on I get the same as Steve.

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            • waldron
              waldron F last edited by

              had the same issue while accessing tools, fixed due to adding code to a couple of programs

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              • waldron
                waldron F last edited by

                no access again cant seem to fix, deleted old programs plus created some still nothing.....

                waldron 1 Reply Last reply Reply Quote 0
                • waldron
                  waldron F @waldron last edited by

                  @waldron got it working lol

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                  • SteveZX81
                    SteveZX81 F last edited by

                    Yeah I had it again last night, had to create three new programs before it would work without crashing.
                    Hopefully the devs can find the problem.

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                    • pianofire
                      pianofire Fuze Team last edited by

                      @SteveZX81 Do you still have one of the files that crashes? If so can you share it (not submit) and let me know. I will see if I can reproduce the problem

                      SteveZX81 1 Reply Last reply Reply Quote 1
                      • SteveZX81
                        SteveZX81 F @pianofire last edited by

                        @pianofire said in Crash when accessing tools:

                        @SteveZX81 Do you still have one of the files that crashes? If so can you share it (not submit) and let me know. I will see if I can reproduce the problem

                        Already shared a copy 3-4 days ago, Dave grabbed it. but if you want another copy then I guess so. but no playing my game. it's not ready yet ;)

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                        • pianofire
                          pianofire Fuze Team last edited by

                          @SteveZX81 Which one is it?

                          Dave 1 Reply Last reply Reply Quote 0
                          • Dave
                            Dave Fuze Team @pianofire last edited by

                            @pianofire I'll contact you in chat about this one dude

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                            • SteveZX81
                              SteveZX81 F last edited by SteveZX81

                              Edit.. nevermind

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                              • SteveZX81
                                SteveZX81 F last edited by SteveZX81

                                Just for the record it's totally stopped working now. I've tried to use it at various times today, deleting and creating projects in the hope it would work again but sadly I failed totally. Boo :(

                                However I will not let it ruin fuze for me, going to make a text only game.

                                But I'll be a happy Steve again when you fix it or find a workaround.

                                Edit: I deleted all my backups/copies of carnival and then the image editor worked again (for now at least) so go figure..??

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                                • SteveZX81
                                  SteveZX81 F last edited by

                                  Guys, any official word on this, ie you fixed it in an upcoming patch, you know of it and are sorting it, you have no idea what is causing it or it's not important so it can wait (lol sorry)

                                  I am trying to be patient and I know you are a small team but I'm getting worried that at some point this might stop me from using the image and map editors altogether.
                                  normally when it starts crashing if I create a new project and just type a dozen lines of // or so it then works (go figure!?) but yesterday I had to create four new blank projects before it would stop crashing. I'm getting scared at some point it'll never stop crashing.

                                  a little update on this would be lovely if possible. Thanks

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                                  • Dave
                                    Dave Fuze Team last edited by

                                    Steve, in fear of letting any body down, the last couple of months and the next few weeks are us totally and completely focused on the Player and version 2.15, which is being prepared alongside. Unfortunately this has to be our utmost priority at the moement, but rest assured, we will be putting all of our efforts toward fixing this in 2.16

                                    We absolutely will fix this problem dude.

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                                    • SteveZX81
                                      SteveZX81 F last edited by

                                      I see, well thank you for updating me, I appreciate it.

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